Netflix Error Code UI-800-3: How to Fix It?

Netflix has revolutionized the way we watch movies and TV shows. However, like any other technology, it’s not immune to glitches and errors. One such error is Netflix error code UI-800-3. This error code indicates an issue with playback on your device or a connection issue with Netflix’s servers. But don’t worry, there are solutions to this error. In this article, we will guide you through the steps to fix this error code.

1. Check Your Internet Connection

The first step is to check your internet connection. This error code could be an indication of a weak or unstable internet connection. To check your internet connection, try visiting other websites or streaming platforms. If you’re experiencing issues with other websites, then the problem lies with your internet service provider. If it’s only occurring on Netflix, then proceed to the next step.

2. Restart Your Device

Sometimes, a simple restart can do wonders. Restarting your device can often fix issues related to software and system updates. To do this, turn off your device and wait for a few seconds before turning it back on. Once the device has restarted, try accessing Netflix again.

3. Clear Netflix App Data and Cache

If the above steps don’t work, you can try clearing the Netflix app data and cache. This will clear any temporary files that may be causing the error code. The steps to clear the data and cache vary based on the device and operating system you’re using. However, the following are the general steps:

– On Android, go to your device’s settings, select “Apps & Notifications,” find Netflix, then select “Storage & Cache,” and tap “Clear Storage” and “Clear Cache.”
– On iOS, go to your device’s settings, select “General,” then “iPhone Storage,” find Netflix, tap “Offload App,” then reinstall Netflix from the App Store.
– On Smart TVs, try to find the Netflix app from the device’s homepage, press the toggle button, and click “Delete.” Afterward, reinstall the app from the channel store.

4. Update Your Device

Another possible solution to this error code is updating your device’s software. Outdated software can cause conflicts with streaming services such as Netflix. To update your device’s software, check your device manufacturer’s website or contact their customer support.


Netflix error code UI-800-3 can be frustrating, but it’s easily fixable. The above solutions should fix the error code in no time. If you’re still experiencing issues even after trying the above steps, you can contact Netflix customer support. But before that, ensure you’ve tried all the solutions listed above. Happy streaming!

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